What a customs broker actually does
A customs agent, also called a customs broker, submits customs declarations on your behalf so your goods can clear the border. They can act for you in one of two ways, and the difference decides who pays if a declaration turns out to be wrong.
Whichever arrangement you choose, get it confirmed in writing before the first shipment. The glossary explains every term on the route above, and the cost guide covers what you'll pay for each step.
Guides to the paperwork
Browse by topic: Cars, vans and vehicles (11) · Food, plants and animals (15) · Moving home and personal goods (10) · Regulated and specialist goods (28) · Business, e-commerce and documents (21) · Transit, borders and transport (24) · Duty, VAT and origin (17) · Customs procedures and declarations (34)
Importing a car from the UK: how the customs declaration really works
Importing a car from the UK involves a customs declaration like any other goods import, but with its own quirks. How classification, VIN and valuation work.
Tariff classification advice: how a commodity code decision is actually made
Tariff classification advice starts with the General Interpretative Rules. How GIR 1-6, essential character and binding rulings decide a commodity code.
Duty-free alcohol allowance: UK travellers entering Poland and the EU
How much alcohol a UK traveller can bring into Poland or the EU duty-free: the exact litre bands by drink type, the mixing rule, and the age limit.
Registering for CDS: the steps before your first HMRC CDS declaration
Before any HMRC CDS declaration can be filed you need an EORI, a Government Gateway sign-in and a CDS subscription. The registration steps, in order.
UKCA vs CE marking: a guide for importers from the EU
UKCA or CE marking for goods imported into Great Britain from the EU: current CE recognition, sector exceptions, importer name and address, Northern Ireland rules.
UK import documents checklist: what you need before you declare
A complete checklist for an import declaration UK side: EORI, commodity code, invoice, origin evidence and GMR, following GOV.UK's import declaration steps.
Watch the short explainers
Short video guides from the Customs Broker UK channel, recorded in Polish for the many Polish-speaking businesses and families trading between the UK and Poland.
PLEORI explained
What the number is and why you need one before shipping.
PLCDS, the Customs Declaration Service
HMRC's system where UK declarations are filed.
PLGVMS: "embarked" vs "arrived"
What the GMR statuses mean for drivers at the port.
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